Behind the curtain – we chat to one of the Museum of Broadway’s Founders

We chatted to Broadway insider and Museum of Broadway co-founder, Julie Boardman, to hear all about the history and the vision behind New York’s first-ever permanent Broadway museum. Discover how this multi-level, immersive journey brings the stories of legendary shows and their makers to life.

Published: December 11, 2025
Julie from the museum of broadway

We’d already walked the whole museum when I met Julie, one of the Museum of Broadway’s two co-founders. When she said, “somehow this never existed in New York before,” we realised – she’s totally right. It feels impossible that a city built on theatres and musicals didn’t already have a home for the story of Broadway. 

Julie has lived in New York for over 20 years and works in the world she now helps celebrate. She’s a Tony voter, a producer and a member of the Broadway League. In other words, she’s very much the real deal and we couldn’t wait to chat to her find out more about the museum! 

How the Museum of Broadway began 

It sounds crazy, “but there was no museum like this in New York,” Julie told me. “We wanted to create a place where people could really understand how Broadway became what it is today.” 

What followed was a multi-year process of designing, curating and consolidating more than a century of theatre history. “We wanted people to have an awareness of standing on the shoulders of those who came before us – because without those pioneers, there is no Broadway today.” 

That idea became the backbone of the museum: a walk-through timeline of Broadway’s evolution, starting with the Ziegfeld Follies (the precursor to THE Broadway show) and moving through every decade. You’ll wander from Oklahoma to West Side Story, Cabaret, The Wiz and A Chorus Line. One moment you’re dancing along to West Side Story routines, the next you’re following the Yellow Brick Road downstairs. 

Museum of Broadway

The original showgirls!

Creating the immersive magic 

One thing I noticed on my own visit was how interactive and Instagrammable the whole museum is – not in a gimmicky way, but in a gloriously theatrical way. Julie confirmed, it wasn’t accidental. 

The idea was that each section would be immersive: “we wanted people to feel like the show was coming to life around them. And we wanted it to speak to every generation.” 

And it absolutely does. You step onto a stage, looking out at projected Broadway auditoriums; you explore lighting, stagecraft, set design and costume; you get hands-on with the process that normally stays invisible. 

Guests of every age love it, but for different reasons. “Kids love the interactivity and how ‘in’ the show you are,” Julie said. “Older visitors love the nostalgia, that feeling of remembering the first time you saw that show or heard that song.” 

For Julie, theatre is for all of us: “There’s something on Broadway for everyone, that’s what makes it special.” 

phantom of the opera costume

Sings *here's here... the Phantom of the Opera*

A museum built for the whole journey 

In total, the museum covers 26,000 square feet. It’s deceptively big, and beautifully designed, but the part that struck me most is the final stage-door section. Here, the focus is less on the shows themselves and more on the people and processes that make them. 

“We wanted to show how many other roles are involved, not just the people you see on stage,” Julie said. From writing to composing to props, sets and stage management, it highlights just how many creative minds are part of Broadway’s most unforgettable productions. 

Her favourite part? 

“The behind-the-scenes section - I love when guests see the process of how a song or script is developed. You can see the handwritten notes and crossed-out lyrics. It’s the journey from the first idea to the finished show.” 

She pointed out a personal favourite - Jonathan Larson’s mirror from his apartment: “it’s the real one that he would’ve looked into every day while he was thinking of and writing his shows,” And we agree, that’s very cool! 

cast from dear evan hansen

Don't miss the original cast from Dear Evan Hansen

What people don’t realise about Broadway 

“Most people never go backstage,” Julie said. “They don’t realise how much work goes into making the magic, or how many people it takes to bring a show to life.”  

And that’s why the museum is the perfect complement to seeing a Broadway show. It makes you look at theatre differently and appreciate it even more. 

Some final Broadway recommendations 

She wasn’t keen to reveal a single favourite – “I’m Switzerland,” she laughed – but she did share a few she’s loving right now:  

“I’d have to say 'Operation Mincemeat', 'Oh Mary’ and ‘Buena Vista Social Club’.” 

Her best advice for choosing? 

“See anything that you think will make you laugh or might change your perspective.” 

We couldn’t have said it better ourselves! 

museum of broadway

See how the words go from the page, to the stage!

Standing ovation… 

We loved the museum. It’s immersive, beautifully curated and full of joy and talent. Whether you’re a seasoned theatre-goer or you just walked into Times Square and want to understand what the fuss is about, it’s the perfect introduction – and celebration – of Broadway. 

And when you’ve been through it yourself, you’ll appreciate every show you watch afterwards even more. 

Enjoyed this little slice of New York?   

Take your trip to the next level with our complete guide to The Museum of Broadway or check out our chat with Queen of the Empire State Building, all filled with visitor hacks and money-saving tips.   

With The New York Pass®, you can skip the stress and save big on Empire State Building tickets plus dozens of other must-see attractions, all with one easy-to-use pass.   

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Alice Padfield
Alice Padfield
Content Manager

Alice is a copywriter in the Content team at Go City®, where she combines her love for travel, literature, food and theatre to craft inspiring content for cultural explorers. From blog articles to TikToks, she creates engaging stories that help travellers uncover hidden gems and must-see spots in every city. Passionate about exploring new destinations, Alice shares her discoveries to help others curate unforgettable itineraries.

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Cab Etiquette In NYC: All You Need to Know

We’ve all been there. You stayed out a little later than you planned, and you’re a little worse for wear. You need to go to bed, but the city’s unfamiliar to you. The public transport maps might as well be Jackson Pollock paintings. So you do what every single person does in films and TV shows based in New York. You raise your hand, and within seconds a yellow cab’s pulled up beside you. Hopefully you’re on your way in seconds and home safe and sound, but if anything seems off or you need help and advice, read on. Here’s what you need to know about cab etiquette in NYC, so you can see all the best New York attractions during your visit! Can I hail a taxi wherever I am? Yes, you can hail a taxi anywhere in New York City but there are a few things to keep in mind. Yellow taxis are the only taxis that can be hailed anywhere in the city but green taxis can only be hailed in Queens, Brooklyn, and the Bronx. Green taxis are not permitted to pick up in other areas of the city or at airports. Available taxis will have the numbers on their roof illuminated, and you'll need to wave at at the driver as they approach to flag them down. Don't forget to signal well in advance so they have ample time to stop! Can a cab driver ever refuse me service? My taxi is loud and uncomfortable. What can I do? A lot, thankfully. Riders have rights too, after all. If your driver is on a call or using their phone, they’re being super illegal. Feel free to remind them. If the cab is too hot or cold, depending on the time of year, you can also request they put the air con/heating on. And if their music is too loud, by all means, politely ask them to turn it down or off. Just don’t berate their choice of genre. However, if the driver refuses these, or any reasonable requests, you have the right to get out at any time. And remember to take down their medallion number if you want to make a complaint. It’s on their licence plate, the hood of the taxi, and on your receipt if you request one. What if I’m being loud, and making the driver uncomfortable? Should I stare at them creepily through the rear-view mirror? No. No, don’t. Why would you even...? How much should I tip? Tips are big business in New York, as they are in the rest of the US. But sadly you’ll be expected to pay over the odds in the Big Apple. 20% of the fee is the recommended amount. If you’re paying with card instead of cold hard cash, the amount of gratuity will automatically be added to the charge. It could go as high as 30%, so keep that in mind if you’re squeezing pennies. Of course, if you’re an out-of-towner and they’ve been helpful with info or recommendations, why not be a nice little human and show them your gratitude with money? Tipping’s the best way to thank them, but if you want to go above and beyond because they did, hop on the nyc.gov website and leave a glowing review, you selfless beauty. If the driver asks for cash, is it OK to use my card instead? Yes. Every taxi in NYC is required by law to take card, so if your driver says they don’t have a machine or that it’s broken, it’s a ruse. Persist, and victory will be yours. Drivers may also mention they’ve selected ‘Cash’ instead of ‘Card’ and that they can’t reverse the decision. This, too, is a ruse. Stay strong, and wait for the card machine. It’s simply a case of them pressing a single button to make it happen. Also get your receipt - it contains lots of vital information like their medallion number which you’ll need if you lose something in the cab, or want to make a complaint. That’s what you need to know about taxi etiquette in NYC. We hope these tips help. Of course, we’re always open to suggestions, so if you have any other top tips you’d like to add, let us know in the comments below! Stay safe, travelers. Has this cab etiquette in NYC blog satisfied your itch for all things New York? No? Still prefer public transportation? Sure thing, here's more about the metro system in NYC.
Dom Bewley
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NYC’s Best Spots Just Steps from Top of the Rock

You’ve just soaked up those incredible New York City views from Top of the Rock and snapped the ultimate skyline selfie. But don’t rush off! Midtown is buzzing with must-see sights, dazzling art, iconic landmarks, and bites worth bragging about—all within an easy stroll. Whether you’re a culture buff, shopaholic, food lover, or want to keep the thrills coming, this neighborhood has something for everyone. Ready to make your post-skydeck adventure the highlight of your trip? Here’s how to turn one big view into a day to remember.    Here’s what we recommend doing near Top of the Rock:  Rockefeller Center Tour  MoMA  Radio City Music Hall Tour Experience  St. Patrick’s Cathedral Tour  Bryant Park  Museum of Modern Art (MoMA)  Grand Central Terminal  Central Park  Central Park Bike Rental by Unlimited Biking  Magnolia Bakery  MoMA: Art That Changes The Way You See NYC  Just a few blocks from Top of the Rock, MoMA (the Museum of Modern Art) is a creative powerhouse. You’ll wander through rooms splashed with star-making works—think Monet’s water lilies, Van Gogh’s “Starry Night,” and a parade of pop icons like Warhol’s soup cans. But it’s more than just the famous stuff. MoMA’s rotating exhibitions serve up shock, wonder, and those “I-need-to-Google-this” moments.  Light-filled galleries, an open-air sculpture garden, and a sleek café make MoMA inviting for first-timers and regulars alike. Whether you zip through for the highlights or linger, it delivers energy, color, and plenty of conversation starters. If you’re craving creative inspiration, this is Midtown’s must-do art fix.  Rockefeller Center Tour: Discover Hidden NYC Secrets  Don’t just gaze at Rockefeller Center from the heights—dive into its fascinating stories at ground level. The Rockefeller Center Tour takes you behind the scenes of this 1930s Art Deco masterpiece, revealing secret rooftop gardens, golden mosaics, and quirky history hiding behind every corner. Hear tales of skating rinks, holiday traditions, and movie moments (hello, Home Alone 2) from lively guides who bring it all to life.  The ambience here is electric year-round: in winter, the ice rink sparkles and the Christmas tree steals the show, while spring and summer see public art installations brightening the plazas. We especially love stopping at the Channel Gardens, which change monthly with blooming flowers. If you’re a pop culture fan or architecture buff, this tour makes Rockefeller Center feel even more dynamic—and sets you up to spot secret corners you’d miss on your own.  St. Patrick’s Cathedral Tour: Peace, Awe and Grandeur  Seeking a tranquil escape from Midtown’s hustle? Enter St. Patrick’s Cathedral—a neo-Gothic masterpiece that’s equal parts “wow” and peaceful. The tour helps you spot stunning details, like the soaring spires, marble altars, and dazzling stained glass windows. The moment you step inside, noise slips away and everything feels serene.  The cathedral’s atmosphere is both humbling and uplifting, whether you’re there to admire architecture, appreciate history, or just take a quiet moment. Guided tours are full of fascinating stories, but you can also wander on your own and soak up the sense of peace.  Bryant Park: Midtown’s Outdoor Living Room  After the noise and lights of 5th Avenue, Bryant Park is refreshingly chill. Locals flock here for lunch breaks, summer yoga, ice skating, and people-watching. Grab a shady table or a spot on the lawn—there’s usually live music, free games, or a whimsical carousel spinning nearby.  The vibe is relaxed and friendly, with food kiosks serving anything from ramen to crêpes. During winter, the park transforms with a festive market and rink. In summer, outdoor movies and literary events add to the neighborhood buzz. Bryant Park feels like a slice of real New York living—midtown magic at its most laid-back.  Central Park Bike Rental by Unlimited Biking: Explore More, Faster  Pedal your way to park happiness with a rental from Unlimited Biking. Zipping along winding paths, you’ll cover more ground—cyclist-favorite spots include the Great Lawn, Strawberry Fields, and the Reservoir for amazing skyline backdrops. The friendly staff will point out the best routes, and you can ride solo or grab a tandem for extra fun.  Cycling gives you freedom to discover hidden gems and skip the big crowds, all while enjoying the breeze and buzzing city energy. It’s an easy way to live your New York adventure at your own pace.  Magnolia Bakery: Sweeten Up Your Midtown Meander  You’ll smell this bakery before you see it! Magnolia Bakery (steps from Rockefeller Center) is famous for its creamy banana pudding, but the cupcakes are a must as well—try the classic red velvet or seasonal specials. The space feels cozy and charming, with vintage-style décor and pastel hues, so it’s perfect for a quick treat or a relaxing coffee break.  Locals and visitors alike flock here for sweets, and if you go early you may even catch a batch of muffins coming out of the oven. After busy sightseeing, it’s the sugar rush you didn’t know you needed.  Whether you’re getting your culture fix, soaking up green spaces, or munching your way through Midtown’s bakeries, there’s so much to see and do just steps from Top of the Rock. This patch of NYC delivers jaw-dropping views and endless adventures—so stick around and make every city minute count!    Enjoyed this? Want more? Check out the views from the Empire State Building, or make the most of your day in the Upper West Side.    Step up your sightseeing with The New York Pass®  We make it easy to explore the best a city has to offer. We’re talking top attractions, hidden gems and local tours, all for one low price. Plus, you'll enjoy guaranteed savings, compared to buying individual attraction tickets.     See more, do more, and experience more with The New York Pass® – just choose a pass to get started!    
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