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2-3 hours
9/11 Memorial & Museum
2-3 hours
Located on the site of the original World Trade Center, the 9/11 memorial pays homage to the 2983 victims of the 1993 and 2001 attacks.
What visitors are saying
4.8Such a beautiful memorial Tribute to everyone Honours so many people Everyday New Yorkers were amazing Rescue dogs too Thankyou
Jul 22, 2026They have done a phenomenal job at giving details as well as as the museum experience, using technology and remnants of 911 Really what happened for those too young to have been there and brings positive memories to those who experienced it
Dec 21, 2025Very emotional visit and all I expected it to be , really brings everything back to the day this happened Staff were lovely ,especially the young lady who served us outside when we bought some items from the cart she worked on Anyone who visits New York should certainly go here and am sure they would feel the same
Nov 21, 2025Incredible, very well laid out with amazing stories and displays.
Nov 6, 2025The design and layout of the memorial is beautiful and respectful.
Aug 22, 2026So powerful and overwhelming.
Oct 2, 2025A paper guide would be very useful to plan and facilitate the visit, and conversations with the staff reveal this to be a common observation by visitors.
Sep 15, 2025Easy quick access, spacious with helpful staff....
Jul 10, 2025A must to visit, amazingly put together - Again plan for long queues
Jan 12, 2026- Explore New York with The New York Pass®Your New York pass includes dozens of other top attractions, all for one money-saving price
Overview
The 9/11 museum takes an in-depth look at the story through artifacts, testimonies, and first-hand accounts. Gaze into the reflecting pools and take in the tranquil pavilion of the 9/11 memorial before learning more about the Twin Towers tragedies through respectful interactive exhibits.
Learn about the monumental impact of September 11, 2001, at the 9/11 Memorial & Museum, where the world-changing events are meticulously documented and commemorated. As you navigate the museum's exhibits, you'll uncover the stories of heroism, resilience, and unity that emerged from the ashes. The Memorial Plaza, featuring the two reflecting pools marking the former Twin Towers' footprints, pays tribute to the nearly 3,000 lives lost on that fateful day. Examine artifacts recovered from the World Trade Center site, including damaged fire trucks and personal mementos, to grasp the scale of the tragedy. Through interactive displays, witness how 9/11 shaped global politics, national security, and our collective consciousness, transforming the world forever.
Get up close and personal with the human stories behind the tragic events of September 11, 2001, at the 9/11 Memorial & Museum. The museum's exhibits artfully combine personal testimonies, multimedia presentations, and evocative memorabilia to provide a comprehensive understanding of the day's events. You'll be moved by the stories of courage and sacrifice shared by first responders, survivors, and victims' families. The museum's historical exhibition meticulously chronicles the events leading up to the attacks, the day itself, and its aftermath, fostering a deeper understanding of the tragedy. The Memorial Plaza offers a serene space for reflection and remembrance, ensuring the legacies of those lost will never be forgotten.
Start your educational journey at the 9/11 Memorial & Museum to learn about the events of September 11, 2001, and their lasting repercussions. The museum offers a detailed examination of the day's timeline, from the hijackings to the collapse of the towers, shedding light on the harrowing experiences of those affected. Multimedia exhibits and personal narratives bring you closer to the victims, survivors, and first responders who faced unimaginable circumstances. Engage with educational programs, guided tours, and public talks to broaden your knowledge of 9/11 and its impact on the world.
The Memorial & Museum serves not only as a powerful reminder of the lives lost but also as a testament to the resilience of the human spirit in the face of adversity.
What's included
Admission to the 9/11 Memorial & Museum (timed entry ticket)
Access all current museum exhibitions
Visit the two reflecting pools of the 9/11 Memorial, built in the footprints of the original Twin Towers
Walk through the Memorial Glade and see the Survivor Tree
Guided tours available for an additional fee
Downloadable audio guides available for an additional fee
Reservations
Booking required
Book your visit in the Go City app up to 14 days in advance. You'll need your order number and the email address you booked with to make a reservation. Remember that your pass must be valid at the time of your visit.
Plans changed?
You can view, cancel and amend your reservation in the Go City app. Cancellations or amendments must be made at least 3 hours prior to your scheduled booking.
If you fail to cancel or amend your booking within the cancellation window, your pass will be ineligible for a refund or rebooking.
Where you'll be
180 Greenwich St. World Trade Center, New York, USHow to get there
Fulton Street, World Trade Center, Courtland Street, Rector Street
Standard opening hours
Upcoming schedule changes
Es bueno
Dulce R ·Bueno pero no tan relevante la información es igual a la que ya se conoce no tiene algo adicción a
Quickest 3 hours spent
Jason ·Very well done, could have spent all day in the memorial part. Very powerful.
RIP 9/11
Jean ripley ·What an emotional informative visit. Wow how did all those people cope loosing their loved ones. RIP to all who lost their lives. The sheer devastation of the area that was destroyed is unbelievable. The respect of rememberance in reflecting pools,the tree, the sky wall is very potent and will live with us for ever.
A moment in tome
Not a location you can say you liked but something that has to been seen. It will bring back the moment you saw or heard of this awful tragedy as if you were right back there. An emotional look back at a moment in time with an incredible collection of items, audio and visual footage.
Impressed
We were very impressed! Also our kids were very interested.
Rolls Ausstellung
Xxxxxxxxxxx ·Echt ergreifend und kurzweilig aufbereitet ……………….
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