Cab Etiquette In NYC: All You Need to Know

Published: May 16, 2024
New York cabs

We’ve all been there. You stayed out a little later than you planned, and you’re a little worse for wear. You need to go to bed, but the city’s unfamiliar to you. The public transport maps might as well be Jackson Pollock paintings. So you do what every single person does in films and TV shows based in New York. You raise your hand, and within seconds a yellow cab’s pulled up beside you. Hopefully you’re on your way in seconds and home safe and sound, but if anything seems off or you need help and advice, read on. Here’s what you need to know about cab etiquette in NYC, so you can see all the best New York attractions during your visit!

Can I hail a taxi wherever I am?

Yes, you can hail a taxi anywhere in New York City but there are a few things to keep in mind. Yellow taxis are the only taxis that can be hailed anywhere in the city but green taxis can only be hailed in Queens, Brooklyn, and the Bronx. Green taxis are not permitted to pick up in other areas of the city or at airports. Available taxis will have the numbers on their roof illuminated, and you'll need to wave at at the driver as they approach to flag them down. Don't forget to signal well in advance so they have ample time to stop!

Can a cab driver ever refuse me service?

aerial-view-midtown-manhattan-sunset-yellow

Yes, but only if the trip is more than 12 hours long, or if their ‘taxi’ light is off. 12 hour+ journeys are against the law in the US, and only taxis with their lights on are currently working. If you’re staying far out of the city centre, perhaps get in the cab before telling them where you’re going. It might seem sneaky, but once you’re in their cab they are legally obligated to take you to your destination. Crazy, right?

My taxi is loud and uncomfortable. What can I do?

A lot, thankfully. Riders have rights too, after all. If your driver is on a call or using their phone, they’re being super illegal. Feel free to remind them. If the cab is too hot or cold, depending on the time of year, you can also request they put the air con/heating on. And if their music is too loud, by all means, politely ask them to turn it down or off. Just don’t berate their choice of genre.

However, if the driver refuses these, or any reasonable requests, you have the right to get out at any time. And remember to take down their medallion number if you want to make a complaint. It’s on their licence plate, the hood of the taxi, and on your receipt if you request one.

What if I’m being loud, and making the driver uncomfortable?

urban-jungle-scene-cars-traffic

Firstly, why...would you... do that? Secondly, while drivers have no legal grounds to ask you to keep it down, have some respect for them. And for yourself. Driving a taxi all day is exhausting, and navigating the hectic streets that never sleep requires concentration. Cab etiquette in NYC, or anywhere works both ways. Be respectful, and you’ll likely earn their respect. And a safer and quicker journey home, too.

Should I stare at them creepily through the rear-view mirror?

No. No, don’t. Why would you even...?

How much should I tip?

Tips are big business in New York, as they are in the rest of the US. But sadly you’ll be expected to pay over the odds in the Big Apple. 20% of the fee is the recommended amount. If you’re paying with card instead of cold hard cash, the amount of gratuity will automatically be added to the charge. It could go as high as 30%, so keep that in mind if you’re squeezing pennies. Of course, if you’re an out-of-towner and they’ve been helpful with info or recommendations, why not be a nice little human and show them your gratitude with money?

Tipping’s the best way to thank them, but if you want to go above and beyond because they did, hop on the nyc.gov website and leave a glowing review, you selfless beauty.

If the driver asks for cash, is it OK to use my card instead?

Yes. Every taxi in NYC is required by law to take card, so if your driver says they don’t have a machine or that it’s broken, it’s a ruse. Persist, and victory will be yours. Drivers may also mention they’ve selected ‘Cash’ instead of ‘Card’ and that they can’t reverse the decision. This, too, is a ruse. Stay strong, and wait for the card machine. It’s simply a case of them pressing a single button to make it happen. Also get your receipt - it contains lots of vital information like their medallion number which you’ll need if you lose something in the cab, or want to make a complaint.

That’s what you need to know about taxi etiquette in NYC. We hope these tips help. Of course, we’re always open to suggestions, so if you have any other top tips you’d like to add, let us know in the comments below! Stay safe, travelers.

Has this cab etiquette in NYC blog satisfied your itch for all things New York? No? Still prefer public transportation? Sure thing, here's more about the metro system in NYC.

Dom Bewley
New York Travel Expert

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A Day Near the Guggenheim: Must-See Upper East Side Gems

You’ve stepped into the Guggenheim—admired the spiraling ramp, soaked in bold art, and maybe left with your mind spinning (in the best way). But don't rush out just yet! The Guggenheim is nestled in one of Manhattan’s most beautiful and culture-packed neighborhoods. All around, you’ll find leafy parks, more world-class museums, delectable bakeries, historic spots, and local hangouts with the kind of Upper East Side character that makes New York, well, New York. Whether you’re continuing your art crawl, stretching your legs under the trees, or in search of the city’s best bagel, let’s help you plan a day that’s as unforgettable as the Guggenheim itself.    Our favorite things to do near the Guggenheim Museum:  Central Park  Cooper Hewitt, Smithsonian Design Museum  The Metropolitan Museum of Art  Neue Galerie New York  Central Park Bike Rental by Unlimited Biking  Reservoir Running Track & Views  Café Sabarsky  The Jewish Museum  Levain Bakery (Upper East Side location)  Central Park: Green Adventure Across the Street  You can’t visit the Guggenheim without wandering into Central Park—literally right across Fifth Avenue! From here, the park feels quiet and lush, especially along the Reservoir or iconic paths between towering trees. Stroll, jog, or just grab a shady bench to people-watch and soak up those New York vibes.  Under the cherry blossoms in spring, or with the city foliage blazing in autumn, every visit feels different. Pack a picnic from a local deli, listen for birdsong, and let the park’s serenity balance all that modern art buzz. If you want to cover more ground, keep reading for our favorite way to tour the park on two wheels!  Cooper Hewitt, Smithsonian Design Museum: For Design Fans and Curious Creatives  Just a few steps north of the Guggenheim, Cooper Hewitt is a playground of creativity and design thinking. Set inside the charming Carnegie Mansion, the museum celebrates everything from cutting-edge gadgets and mind-bending furniture to gorgeous textiles and timeless everyday objects.  The highlight? Interactive digital pens let you “collect” your favorite objects as you browse—more fun than taking photos! This spot exudes joy and inspiration, with rotating exhibits that encourage you to touch, sketch, and imagine. Even the garden is a masterpiece, offering quiet green space to sketch, snack, or just plan your next artsy adventure.  The Metropolitan Museum of Art: A World of Art Awaits  A short, scenic stroll south brings you to “The Met”—an art lover’s promised land. Immense, awe-inspiring, and packed with treasures from every time and place, the Met is the kind of museum you could get lost in for hours (or days).  The Temple of Dendur wows every time, and pop-up exhibitions keep things fresh for regulars. Dip into Impressionist galleries, marvel at jaw-dropping medieval armor, or catch a rooftop cocktail with skyline views in summer. The Met’s vibe is both grand and welcoming, perfect for exploring at your own pace, whether you’re here for Ancient Egypt or avant-garde fashion.  Reservoir Running Track & Views: Iconic Energy & Quiet Beauty  If you’ve got running shoes (or just love a scenic stroll), the Jacqueline Kennedy Onassis Reservoir is a classic New York spot. The loop here feels peaceful but never lonely; locals jog in every season, with open water on one side and city spires on the other.  On sunny days, waves of blue sky make the skyline sparkle. It’s easy to imagine you’re part of your favorite New York movie montage! If you need a breather, benches along the way are perfect for pausing with a podcast or just soaking up Central Park’s unique hum.  Levain Bakery (Upper East Side): Cookie Heaven on Your Museum Hop  End your art crawl on a sweet note with a visit to Levain Bakery. This cozy shop, beloved by locals and visitors alike, serves up sky-high, gooey cookies in flavors like dark chocolate peanut butter and walnut chocolate chip. The crowd is always cheerful, and the air is heavy with warm sugar and nostalgia—just the thing after a day of brain-bending art and park adventures.  Take your cookies to-go and enjoy them in Central Park or on a shady stoop for that true New York moment. Trust us: your future self will thank you.    Around the Guggenheim, every street offers inspiration—whether you’re in search of legendary art, leafy escapes, or a perfect Upper East Side bite. It’s a neighborhood where beauty peeks out from every corner, inviting you to slow down, wander, and discover your own slice of Manhattan magic.    Want more NYC fun? Why not see the city from a different angle, or make your Empire State Building visit unforgettable.    Step up your sightseeing with The New York Pass®  We make it easy to explore the best a city has to offer. We’re talking top attractions, hidden gems and local tours, all for one low price. Plus, you'll enjoy guaranteed savings, compared to buying individual attraction tickets.     See more, do more, and experience more with The New York Pass® – just choose a pass to get started!    
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Discover Free Fun Steps from the Museum of Broadway

You don’t have to splurge for Broadway-caliber entertainment and atmosphere in New York. Steps away from the Museum of Broadway, the city’s energy spills into the streets—and lucky for you, so do a bunch of activities that won’t cost a thing. From dazzling lights and public art to urban parks and people-watching playgrounds, we’ve found the best free things to do around Broadway’s busiest neighborhood. Grab your phone (no tickets required), and let’s stroll Midtown like a true New Yorker!  Our favorite free things to do near the Museum of Broadway include:  Times Square  Bryant Park  New York Public Library (Stephen A. Schwarzman Building)  Rockefeller Center Outdoor Art & Architecture  Museum of Modern Art’s Free Nights  Broadway Theatre District Walking Tour (Self-guided)  Shubert Alley  The High Line (northern entrance)  Channel Gardens at Rockefeller Center  Grand Central Terminal  Times Square  Is there anything more New York than standing in the middle of Times Square watching the neon lights dazzle as buses and taxis zip by? Good news—you never have to pay to soak up this electric city scene! Just steps from the Museum of Broadway, Times Square delivers free people-watching, world-famous billboards, and an endless parade of costumed performers. At any hour, there’s magic in the air. Take a seat on the red steps above the TKTS booth, snap selfies with street performers dressed as superheroes and cartoon icons, and watch the mix of starstruck tourists and seasoned locals as they dart through the “Crossroads of the World.”  For a true NYC moment, time your visit for just before midnight to see the “Midnight Moment”—a synchronized art video that plays across dozens of screens every night. Want a breather from the action? Head toward pedestrian-only Broadway Plaza to find artists sketching city scenes and pop-up public art installations. More than a selfie spot, Times Square pulsates with free performances, surprise dance troupes, and—on a lucky day—even flash mobs. Don’t forget to pause for a look at the costumed character du jour; you never know who you’ll spot offering high-fives and photo ops while Broadway’s buzz fills the air.  New York Public Library (Stephen A. Schwarzman Building)  Don’t miss a chance to swing through NYC’s grandest temple of literature—a Beaux-Arts beauty that’s free, open to the public, and just a block from the Museum of Broadway. The New York Public Library’s Stephen A. Schwarzman Building boasts iconic guardian lions (“Patience” and “Fortitude”), soaring marble hallways, and reading rooms worthy of a movie set. Venture up the marble steps, admire the intricate ceiling murals, then take a peek at the Rose Main Reading Room—one of the largest and most elegant reading rooms you’ll find anywhere.  Wander through the library’s free exhibitions, which often showcase rare manuscripts, vintage maps, and ephemera from New York history. Even if you’ve only got a few minutes, the hushed ambiance and old-world architecture offer a total escape from Midtown’s rush. Keep an eye out for free tours, which run most afternoons and reveal juicy tidbits about the library’s hidden corners and famous visitors. 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Visit in the early morning for the best crowd-free photos, or join the after-work buzz to see city lights flicker on. Rockefeller Center’s blend of open spaces, free art, and architectural grandeur packs Midtown magic into every step.  Museum of Modern Art’s Free Nights  Art lovers on a budget, take note: MoMA, one of the world’s premier modern art museums, offers free admission every Friday evening from 4pm–8pm. Just a 10-minute walk from the Museum of Broadway, this is your chance to see Picasso, Warhol, and Van Gogh originals up close without spending a dime. Lines can be brisk, but the atmosphere buzzes with fellow art fans eager to experience masterpieces and avant-garde installations.  Wander iconic galleries, spot famous sculptures, and linger in the outdoor sculpture garden—all included during the free hours. Don’t miss exciting temporary exhibits or immersive digital works that show off New York’s creative spirit in real time. MoMA’s airy lobby, high ceilings, and playful installations make it one of the city’s most inspiring free nights out. Check the museum’s website before you visit—some special exhibitions fill up fast, but the permanent collection is always a treat.  Broadway Theatre District Walking Tour (Self-guided)  Why just see a show when you can turn Broadway’s legendary streets into your own open-air museum? Download a free self-guided walking tour map (several are online) and wander the Theatre District from Times Square up and down the side streets, spotting famous facades like the Majestic, Shubert, and Palace theatres. Their unique marquees, quirky alleyways, and old-school details whisper stories of showbiz legends and world premieres.  As you walk, read about the secrets, scandals, and star-studded events that shaped Broadway—many theatres display plaques or historic photos outside to fuel your backstage daydreams. The best part? No crowds, and you set the pace. For an insider touch, listen for sound checks leaking from backstage doors or watch stagehands loading in props through hidden side entrances as showtime approaches. It’s a Broadway history tour made for wandering—pop some showtunes in your headphones for the full experience.  Shubert Alley  Any theatre fan worth their salt should swing by Shubert Alley—a narrow, pedestrian lane between 44th and 45th Streets that serves as Broadway’s unofficial “backstage lounge.” Walk on the same path used by Lin-Manuel Miranda and Kristin Chenoweth, where actors, stagehands, and hopeful auditioners mingle on show nights. Filled with playbill-decorated walls and vintage posters, the alley has a behind-the-scenes vibe that captures Broadway’s living, breathing spirit.  You’ll often catch the cheerful buzz of stage doors opening post-show, and during summer, Shubert Alley hosts free events like Broadway fan meetups, musical performances, and the Broadway Flea Market. Actors sometimes emerge for autographs or quick chats, so keep your camera—and your “break a leg” wishes—at the ready. Standing here, you’re in the heart of Broadway’s creative hustle, all for the low price of a stroll.  Channel Gardens at Rockefeller Center  If you’re already exploring Rockefeller Center, don’t miss a quiet stroll through the Channel Gardens—a hidden gem running between Fifth Avenue and the famous skating rink. Free and open to the public, this lush walkway overflows with cleverly themed flower beds and dramatic topiary that change with every season. In spring, you’ll find a riot of tulips; summer brings playful palms and fountains; autumn features harvest displays; and at the holidays, the gardens become a sparkling corridor for the famed Rockefeller Center Christmas Tree.  The path is lined with whimsical bronze sea-creature sculptures, making it a delight for families and photo enthusiasts alike. Each section focuses on a different theme, so keep an eye out for clever arrangements and inventive plant pairings. With Fifth Avenue’s luxury bustle on one side and the timeless plaza on the other, Channel Gardens offers a moment of fragrant calm—perfect for recharging during a busy city day.  Grand Central Terminal  Grand Central isn’t just a commuter hub—it’s a jaw-dropping architectural experience and a piece of living New York history, all for the price of a subway swipe (or even less if you’re on foot). Let your eyes wander up to the vast celestial ceiling, painted with a twinkling zodiac constellation. Explore sun-dappled halls filled with echoes of millions of travelers, and wander down to the famed Whispering Gallery—test out the acoustics and watch city newcomers light up in surprise.  Restored marble staircases, golden chandeliers, and bustling passageways create a sense of adventure even if trains aren’t on your tickets. Watch the daily ballet of travelers, pick up a free self-guided tour brochure (or scan QR codes inside for digital versions), and keep an eye out for the classic analog clock at the main information booth—a favorite photo op.    By weaving these experiences into your day near the Museum of Broadway, you’ll get a heady dose of New York’s culture, energy, and beauty—for free. Now that’s a show-stopping value!    Enjoyed this? Check out our guide to Brooklyn, and make your mornings in NYC memorable.   Step up your sightseeing with The New York Pass®   We make it easy to explore the best a city has to offer. We’re talking top attractions, hidden gems and local tours, all for one low price. Plus, you'll enjoy guaranteed savings, compared to buying individual attraction tickets.   See more, do more, and experience more with The New York Pass® – just choose a pass to get started! 
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After Lady Liberty: Downtown NYC’s Must-See Spots

You’ve snapped your selfie at the Statue of Liberty, soaked up skyline views, and maybe even climbed to the crown (bravo!). But the adventure doesn’t end at the ferry terminal. Around Lady Liberty’s harbor, you’ll find a treasure trove of history, culture, and classic New York experiences—all just a ferry ride or short stroll away. From powerful museums and beautiful parks to mouthwatering eats and secret streets, Lower Manhattan is bursting with surprises that will make your day unforgettable. Ready to turn your Statue visit into the ultimate downtown NYC adventure? Let’s go!    Our favorite things to do near the Statue of Liberty:  Ellis Island National Museum of Immigration  Battery Park  9/11 Memorial & Museum  Liberty Cruise by Circle Line  Wall Street Walking Tour  The Oculus  Stone Street Historic District  Fraunces Tavern  Museum of American Finance  Charging Bull and Bowling Green  Ellis Island National Museum of Immigration: American Dreams, Real Stories  After you’ve admired Lady Liberty, hop to Ellis Island—often included in your ferry ticket! Once the gateway for millions looking to build new lives, Ellis Island’s museum tells those stories through powerful photographs, personal artifacts, and interactive installations. There’s a buzz of discovery here; you’ll literally walk in the footsteps of new Americans, tracing names on ship manifests and imagining the emotions of arrival.  Wander the restored Great Hall under soaring windows and listen to oral histories that make the distant past feel vivid and personal. The exhibits manage to be both moving and hopeful, spotlighting tales of courage and resilience. History buffs, genealogy fans, and anyone with a curious mind will leave inspired (and maybe a little misty-eyed).  Battery Park: Green Spaces and Harbor Breezes  Once back on Manhattan, take a wander through Battery Park. With flower-packed gardens, the sparkling harbor, and unbeatable views of the Statue herself, it’s the perfect re-entry point to the city. On sunny days, artists sell paintings and music drifts over the lawn.  Check out the quirky SeaGlass Carousel, where fish-shaped pods swirl riders into a neon undersea daydream, or grab a lemonade and people-watch along the promenade. Battery Park is also peppered with memorials, sculptures, street performers, and a refreshing local energy that makes it perfect for a post-ferry stroll or quiet picnic.  Liberty Cruise by Circle Line: See the City from the Water  Already loving those harbor views? Take them up a notch with a Liberty Cruise from Circle Line. These lively boat trips set sail from nearby piers and offer fresh takes on the skyline, Brooklyn Bridge, and, of course, Lady Liberty from every angle—no crowds, no stress.  What makes these cruises special isn’t just the views. Commentary from local experts adds fun facts, history, and the occasional bad joke, which somehow just feels right on the Hudson. Combine this cruise after your Liberty Island trip for the ultimate “two ways to see the statue” combo—your camera roll will thank you.  Wall Street Walking Tour: Follow the Money, Feel the Energy  Looking to mix a little money magic into your day? A Wall Street walking tour brings you right to the heart of the Financial District. Guides regale you with tales of market crashes, Gilded Age drama, and jaw-dropping legends about the city’s most famous (and infamous) traders.  Stroll down canyons of glass and stone, pose by the New York Stock Exchange, and stand on the spot where George Washington took the oath of office. The energy here is totally unique—fast-paced, historic, and undeniably “New York.” You don’t have to know your Dow from your Nasdaq; the stories alone are worth the walk.  The Oculus: Where Shopping Feels Like Flying  Not just a transit hub, the Oculus is a soaring architectural wonder just north of Battery Park. Designed to look like a dove taking flight, this breathtaking space is both a photo op and a shopping destination—filled with fashion, tech, and food options for every taste. The natural light and dramatic lines make even grabbing a coffee here feel special.  Stop by for a snack or a bit of retail therapy (hello, Eataly’s cannoli bar!), or just sit beneath the vast, ribbed arches and take in the buzz. It’s proof that even a subway stop can wow in New York.  Fraunces Tavern: Raise a Glass to History  If your ideal afternoon includes a dose of Revolutionary War history and the city’s best shepherd’s pie, Fraunces Tavern is the place. Touted as New York’s oldest operating bar and restaurant, this colonial tavern once played host to George Washington himself.  The atmosphere is all old-wood beams and cozy, uneven floors. Pop in for a hearty lunch or grab a pint in the taproom—try their whiskey flight or classic fish and chips. The on-site museum offers a fascinating look at the birth of America. Even non-history buffs will feel the intrigue.  Museum of American Finance: Dollars, Dreams, and Downtown Drama  Located right in the heart of Wall Street, this museum makes the story of money fascinating—even for those who don’t check stock tickers for fun. Currencies from every era, glittering gold bars, and awesome interactive exhibits bring to life the ups, downs, and outrageous personalities of America’s financial heart.  It’s approachable, never dry, and filled with “wait, THAT happened here?!” moments. If you’re touring Wall Street, tack this on for extra insight (and a few mind-blowing facts to share back home).    From the harbor to historic streets, your day near the Statue of Liberty can be as cultural, delicious, and surprising as you make it. Dive deeper into Lower Manhattan’s iconic sites—or get to know the places locals love for their food, stories, and vibrant energy. One ferry ticket is just the start of a New York adventure you’ll never forget!    Enjoyed this? Check out how to get to the Statue of Liberty, and see the sights in style.    Step up your sightseeing with The New York Pass®  We make it easy to explore the best a city has to offer. We’re talking top attractions, hidden gems and local tours, all for one low price. Plus, you'll enjoy guaranteed savings, compared to buying individual attraction tickets.     See more, do more, and experience more with The New York Pass® – just choose a pass to get started!  

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