9/11 Museum Workshop: Hands-On 9/11 Tour

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9/11 Museum Workshop: Hands-On 9/11 Tour
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    Booking required

    This attraction requires advanced booking.

What you'll do

Take a look at the events of 9/11 through the eyes of the official photographer at Ground Zero and discover 100 rare images and artifacts with a special BOSE audio tour.

Visit the 9/11 Museum Workshop with The New York Pass®

  • Pay nothing at the door - simply show your pass.
  • On this poignant 1.5-2 hour interactive tour, you'll be taken through a series of exhibits that illuminate the events and aftermath of 9/11.
  • With audio guides offered in multiple languages, you can explore the museum at your own pace, with knowledgeable staff on hand if you have extra questions about this harrowing time for New York City.

About the 9/11 Museum Workshop: Hands-On 9/11 Tour

Steps away from Chelsea Market eateries and High Line Park for a more reflective day in the city. See the largest remaining fragment of World Trade Center window glass, hold a piece of the airplane wing, see the 'Ground Zero Bible page' and the actual 'frozen clock'. Also on display is the “Today is September 11” calendar page seen on CNN, SKY News and Fox News. Comprehensive BOSE audio tours in French, Italian, English and Spanish explain the history of each image and artifact with real sound effects from Ground Zero programmed in. 

The award-winning 9/11 Museum Workshop is the first-stop for visitors before visiting the World Trade Center site. This particular experience is praised for being family-friendly, due to its non-graphic and interactive ways of teaching children of all ages about this tough subject, in a gentle manner. The focus is less towards the day of 9/11 itself, but rather the nine-month recovery period when cameras were not allowed, making this collection all the more rare.

The museum features images by Gary Marlon Suson, the official photographer at Ground Zero for the FDNY, and has twice won Trip Advisor’s “Top 25 museums in the USA” award. The New York Times called the collection “rare photos - a 5-star rated museum".

For more information, please visit the Ground Zero Museum Workshop website.

First-Time Visit to Ground Zero Museum

Ever wonder what it's like visiting Ground Zero Museum? Well, it's not just a museum, it's a journey through history. You'll see remnants of the Twin Towers, hear moving personal stories, and feel a deep sense of respect for the resilience of humanity.

Unforgettable Experiences at Ground Zero

Getting up close with artifacts, discovering survivor accounts, and witnessing the aftermath of 9/11 - it's a poignant experience that'll stay with you. So, next time you're in NYC, make sure Ground Zero Museum is on your list!

Know before you go

Calendar Icon

Booking required

This attraction requires advanced booking.

Please note: the museum is on West 14th Street and NOT at Ground Zero.

Ground Zero Museum Workshop visitor information 

  • For heightened security purposes in New York, all purses and bags must be checked at tour start or you will be denied entry. 
  • Please arrive five minutes prior to tour time.
  • Cameras are allowed, but videotaping is not.
  • Phone calls are not allowed inside the museum.
  • Wheelchair accessible.
  • The Ground Zero Museum Workshop should not be confused with the 9/11 Memorial Museum at Ground Zero.


Q. Can children participate in the Hands-On 9/11 Tour workshop?
A. Absolutely! The workshop is designed to engage children and provide them with a hands-on learning experience about 9/11.

Q. How long does the Hands-On 9/11 Tour usually last?
A. On average, the workshop lasts approximately 2 hours, giving participants ample time to explore and interact with the exhibits.

Q. Will I be able to touch artifacts during the workshop?
A. Yes, the workshop offers a unique opportunity to touch select artifacts related to 9/11, allowing for a more immersive experience.

Q. Is the Hands-On 9/11 Tour workshop suitable for visitors with disabilities?
A. Certainly! The workshop is designed to be accessible to visitors of all abilities, with accommodations available to ensure a meaningful experience.

Q. Can I take photographs during the 9/11 Tour workshop?
A. Yes, photography is permitted during the workshop, so you can capture and preserve your memories of this educational experience.

Q. Are guided tours available for the Hands-On 9/11 Tour workshop?
A. Absolutely! The workshop is led by knowledgeable guides who provide insightful commentary and ensure an informative journey through the museum.

Where you'll be

Operating hours

Wednesday - Saturday by reservation only. 

Closings & holidays

Sunday - Tuesday, New Year’s Day, Christmas Eve, Christmas Day, and Thanksgiving Day. All holiday hours are subject to change without notice.

9/11 Museum Workshop: Hands-On 9/11 Tour

(212) 920-4264

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Plans can change, we get it. All non-activated passes are eligible for a refund within 365 days of your purchase date.

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