New York City's subway system is the largest in the world, with 472 stations and millions of riders every day – so yeah, it can be a bit tricky to navigate! But cabs are expensive and usually get stuck in traffic, so hopping on the subway is often your best bet, whether you're a local or just visiting. Don't worry though, before you head underground and become a true NYC straphanger, check out these beginner tips that promise to make your subway ride a breeze, ensuring you get even more time to see all the best New York attractions!
Finding your station
New York’s subway system features 36 different lines connecting Manhattan, Queens, Brooklyn, and the Bronx. While most trains run underground, you'll find a few lines that travel above ground too. But chances are, you’ll be heading below street level! The key to finding the right station is simple: check the signs above each entrance. They’ll tell you which subway lines stop there and which direction the trains are heading, so you can hop on the right one with ease.
Remember: the subway line 'names' are either numbers or letters.
Most subway stations have entrances on both sides of the street, each leading to different tracks. It’s important to know whether you’re heading uptown, downtown, or across the boroughs, to make sure you enter the correct side. Not all stations let you switch directions once you're inside without paying again!
If you do find yourself on the wrong train, don’t panic. Just hop off at the next stop, head up to street level, cross the street, and catch the train going the right way. It happens to the best of us!
How much does it cost?
As of 2024, a single subway ride in New York City costs $2.90 USD. To access the train, you’ll need to pay your fare using a MetroCard or the new OMNY contactless payment system, which accepts credit cards, debit cards, and mobile payment apps like Apple Pay. Just tap in at a gate and it will open to let you inside.
You can buy MetroCards at vending machines or from a station booth, with options for pay-per-ride or unlimited passes (weekly or monthly) if you prefer not to use your personal contactless payment cards/ devices. Each rider must have their own card – but babies can ride for free!
If it’s your first time in NYC, the 7-day unlimited MetroCard is a great option. For just $34 USD, it allows unlimited subway and bus rides, saving you money if you plan to explore via public transport a lot (and it’s forgiving if you make a few directional mistakes along the way!).
Heads-up: unlimited MetroCards can only be used once every 18 minutes, so each traveler in your group will need their own card. Don't think you can buy one and use it for your entire family. Nice idea, but the Metropolitan Transit Authority already thought of that. Sorry!
How do I know when to get off?
On newer subway trains, you’ll see light-up displays that show which stop is next, making it easy to follow along. However, many older trains don’t have this feature, but don’t worry! The conductor will announce each station as you approach. If the announcements are hard to hear or you miss them, just look out the window when the train pulls into the station – you'll see signs on the platform that tell you where you are. There are also subway maps in every car to help you track your journey and know when to get off.
Does the subway stop running?
Nope! New York City’s subways and buses operate 24/7, making it one of the few major cities with non-stop public transit. However, during late-night hours, trains and buses run less frequently, so you may need to plan for a bit of extra wait time between 12:00 AM and 6:00 AM.
Is it safe to use?
Yes, the New York City subway system is generally safe. The city's "never sleeps" mentality means you’ll rarely find yourself completely alone. Trains and platforms usually have other passengers, even at night.
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However, like in any major city, it's important to stay aware of your surroundings and exercise common sense. Homeless men and women often sleep on the subways late at night. They usually won't bother you, but if you see a train car that has just one person in it – it's best to get onto another car.
Are there bathrooms?
Unfortunately, there are no bathrooms on subway trains, and public bathrooms in subway stations are rare. Make sure you use the restroom before starting your subway journey, especially if you're in for a long ride.
Are pets allowed?
Yes, but there are a few rules to follow. According to the MTA, small pets are allowed as long as they’re in a bag or carrier at all times. Service dogs, on the other hand, are welcome to ride freely with their owners.
How timely are the trains?
Subway lines run at varying frequencies, depending on the line and time of day. Delays and reroutes can happen, especially during rush hour or bad weather.
Tip: It’s a good idea to add an extra 20–30 minutes to your travel time to account for any unexpected hold-ups.
Additional tips for a smooth ride
Boarding: when entering a subway car, always let passengers exiting the train step off first before you get on.
Staircases: on station staircases, stick to the right to keep foot traffic flowing.
Performers: You might encounter subway performers, both on platforms and inside the train. If you hear someone shout "Showtime!", they’re about to start a performance. Be courteous and step aside to give them space.
Hold on! Trains move fast, and sudden stops or jolts are pretty common. Always hold onto a pole, handle, or hanging strap to avoid falling into other passengers.
Subway etiquette: seating is limited, so try not to take up more room than necessary. Keep your bag on your lap or between your feet, and always offer your seat to elderly passengers, pregnant women, or those with disabilities.
Rush hour: during peak commuting times (8AM – 9:30AM and 4:30PM – 6:30PM), trains get super busy. Take off your backpack and hold it between your legs to free up more standing space, and move down inside the carriage where possible to allow more people in.
New Yorkers in a hurry: New Yorkers are famously fast-paced and direct. If someone is brusk or impatient, don't take it personally – just let it go and enjoy your ride, you're having a much nicer day than they are!
Wondering where you should take the subway to? Check out some must-see NYC sites here, and grab a New York pass to save money on entry!
